Need Help?, would like to Help? and Scam advice

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  • Do you need help then please try these sites/links
    • There are  a variety of options depending upon the advice you are seeking
      • Health & Hygiene
        • Government guidelines re making your own face mask 
        • Call 01483 444476 for help making adjusting your home to live independently after you return from hospital
        • The Number Five night shelter on York Road have launched a new 24/7 Hub service to support homeless people and provide specialist help to get people back on their feet.   Their Homelessness Team are ensuring that every rough sleeper is identified and offered help with emergency accommodation, travel, food and a mobile phone. If you see a person sleeping rough, contact HOST via
          • 01483 302495
          • or:- via the website GuildfordHost@riverside.org.uk
        • Any resident who needs help with food, medicine or other. supportcan call the Council’s new community helpline.  All you need to do is ring 01483 444400 or register on their website, you can also register a relative or neighbour with their permission.
        • Having difficulty getting your medicines or prescriptions from your local pharmacy?  Call the Community Helpline on 0300 200 1008 and we’ll find someone who can help.
        • Active Surrey programmes halted a few weeks ago, but they’ve been working hard to provide people with ways they can become and remain physically active, physical activity being one of the permitted activities.  They’ve produced a leaflet of 6 simple exercises (recommended by the Chartered Society of Physiotherapists), that older people can do in their homes.
        • Mental Wellbeing while Staying at home
          • an NHS site covering a wide range of tips plus helplines to help us all cope at this difficult time
          • this is an anxious time for all.  Should you feel you are struggling with your emotional/mental wellbeing  Healthy Surrey offers advice, information, support, etc plus links to services for those who feel they are at breaking point. 
          • If you know someone struggling with their mental health, there are lots of things you can do. Find out how you can help and support them. There is also specific tips and expert advice to help them look after their mental health and wellbeing if they are worried or anxious about coronavirus (COVID-19).
        • Stay at home guidance – if you think you or somebody in your household has the virus.
        • In danger but can’t speak? The Make Yourself Heard initiative by the IOPC is a way for victims to communicate with 999 Contact Centre Handlers if they aren’t able to speak. 
          If you dial 999 but cannot speak, the Contact Centre handler will ask you questions you can respond to by tapping your phone or coughing. If prompted, the handler will ask you to press 55 which informs the police that this is a genuine emergency. The police will then be able to carry out urgent enquiries to respond. For more information click here
      • General Support including shopping issues
        • Surrey County Council have set up a community helpline to help people who need call 0300 200 1008 or visit support. 
        • Guildford Borough Community helpline 01483 444400 this helpline is open 8.30am-7pm Monday to Friday and 10- 2pm Saturday and Sunday. 
        • Surrey County Council  – general guidance on a variety of topics including schools, businesses, community support and self isolation advice.
        •  Need help with essential home adaptations?
          • GBC offer a Care and Repair team to support home owners and private tenants. GBC can help with:– security measures, grab rails and other safety measures and also minor DIY repairs. Call us on 01483 444476 or visit the Care and Repair Team.
          • Local emergency qualified and experienced support for an electrical or plumbing emergency
        • Gov.UK  – guidance for extremely vulnerable people.
        • Guildford and Surrey Age UK – have some great advice for our more senior people. 
        • The Guildford Community Wellbeing Team – keep up to date and get some ideas on how to spend your time at home.
        • Oak Barn Vets – if you have a pet dog
        • Have a look at Money Saving Experts tips  to get groceries 
        • Are you a sports club or activity provider in Guildford? Active Surrey has a new webpage to help you through the coronavirus outbreak, providing information on funding support, online courses for coaches, tips for engagement and more. For more details click here

      • Financial Support
        • Employment and self Employment advice from Money Saving Expert also includes links to financial and travel/holiday refunds advice
        • Support for Homeless and Council tenants  
        • Worried about cancelled events, unused train tickets, subscriptions, gym memberships, postponed weddings, free school meals, MOTs and more. This guide looks at what lockdown could mean for you, plus your rights if you’ve been affected.
        • Are you a sports club or activity provider in Guildford? Active Surrey has a new webpage to help you through the coronavirus outbreak, providing information on funding support, online courses for coaches, tips for engagement and more. 
        • Money supermarket – family finance advice.
        • Gov. UK – guidance for employees, self employed and those receiving benefits.
        • Experience Guildford – to identify employment opportunities and match businesses that need it with people looking for work.
        • Guildford Council – changes to local services eg refuse collections
      • Would you like to help others?
        • there are a number of options ranging from volunteering to offering financial support click here Surrey County Council  for some ideas
        • a very simple but a great way of helping people is to keep in touch – telephone or Skype, Facetime, Zoom etc friends, relatives and neighbours.
        • Voluntary Action South West Surrey are looking for volunteers please  contact them:-
          • by telephone on 01483 565456.    
          • email volunteercentreswson@vasws.org.uk
          • via website :http://communitypoint.org.uk . 
          • Our frontline workers delivering essential services to Surrey residents need PPE. Surrey County Council are appealing to businesses to help supply this vital protection.  If you or your business feel you may be able to assist please visit:- https://innovation for more information as to how you might be able to help
      • Don’t get scammed – unfortunately there are always people who will try to take advantage so be cautious
        • Here are the latest scam updates. from Surrey CC. This is not an exhaustive list so please be vigilant
        • Here is an article offering some useful general advice to avoid scammers
        • Further advice regarding scams.
        • An Android App called COVID19 Tracker marketing itself as a coronavirus app available on the Google Store. This App if downloaded will ask for device permissions and lock your phone and delete all your data unless you pay $100.
        • Money Saving Expert advice